How to Charge Every MyMuse Massager: Complete Guide
How to Charge Every MyMuse Massager: Complete Guide
Push the thin pin end of the MyMuse charging cable all the way into the round port on your massager. Plug the USB end into a plain 5V/1A phone adapter or a laptop USB port, then wait for the blinking light to turn steady. Most models take 1 to 2 hours. Never use a fast charger.
Last reviewed 03 Oct 2026 by Rohan Verma, Team MyMuse.
Lost the cable? The replacement is The Charging Cable at ₹242, in a standard variant and a "For Edge" variant. Any other brand: read how to charge a personal massager. Setup beyond charging: the MyMuse user guide.
How do I charge my MyMuse massager?
Same four moves on every rechargeable model. The socket sits under the silicone, so the pin needs a firm push.
Find the round port
A small round opening in the silicone; the section below lists where it sits on each model.
Push the pin all the way in
No light? Rotate the plug a little until it seats; support calls this finding the right angle.
Plug the USB end into gentle power
A regular 5V/1A phone adapter, or a laptop USB port. Nothing sold as a fast charger.
Wait for the light to go steady
Blinking means charging, steady means done. Charge fully before first use; the batteries are small (150 to 500 mAh), so top up after each session.
Which adapter should I use, and why not a fast charger?
A standard 5V/1A to 1.5A phone adapter, or a laptop USB port. MyMuse support recommends a 1 to 1.5 amp adaptor and says not to use fast-charging adaptors above 1.5 amps. A fast charger can damage the device, and that damage counts as misuse rather than a defect.
Keep the adapter you use: a warranty claim asks for a short video of the fault and a photo of the charging adaptor. If a 5V/1A adapter will not charge it at all, try a power bank or a laptop port, then write to support.
How long does a MyMuse massager take to charge, and how long does it run?
Between about 30 minutes (Edge) and 2 hours (Groove+, Pulse, Breeze), for 1 to 5 hours of use per charge. These are the product-page figures as of 03 Oct 2026; the how-to page's general "around 1.5 hours" fits most models, not all. Every model takes the standard cable except Edge.
| Model | Charge time | Run time | Water rating |
|---|---|---|---|
| Groove+ | 1.5 to 2 hrs | 1 to 1.5 hrs | IPX6 |
| Dive+ | About 1.5 hrs | About 2.5 hrs | IPX7 |
| Dive | About 1.5 hrs | About 2.5 hrs | IPX7 |
| Link+ | About 1 hr | 2 hrs | IPX6 |
| Loop+ | About 1 hr | 2 hrs | IPX6 |
| Breeze | 1.5 to 2 hrs | 2.5 to 3 hrs | IPX6 |
| Flick | About 1 hr | 1.5 hrs | IPX6 |
| Pulse | 1.5 to 2 hrs | 3 to 3.5 hrs | IPX6 |
| Edge | About 30 min | 2 hrs | Water resistant, no IP rating |
| Jack Pro | No charging | Manual | n/a |
Grip is missing because their product pages list no charge or run time. One caveat from owners: Groove+ drains faster over Bluetooth, so top it up before an app session.
Where is the charging point on each massager?
Under the silicone, in a small round opening. Confirmed spots: just below the power button on Groove+ and Pulse, on the side of Breeze. For Dive+, Dive, Link+, Loop+, Flick and Edge, check the quick-start card in the box or email support with the model name.
What does the blinking light mean?
Blinking is charging, steady is full; MyMuse's how-to page says the blinking light will stop and turn steady once charged. No light at all usually means the pin is not seated. An indicator that dies on its own is a warranty case.
Why is my massager not charging?
Start with the pin and the adapter, the two things support asks about first:
- Reseat the pin. Push it fully into the round port and rotate it slightly until the light starts blinking.
- Change the power source. A plain 5V/1A adapter, a laptop port or a power bank; nothing marketed as fast charging.
- Clean the port. A wooden toothpick lifts lint out; metal tools can damage the contacts.
- Film a 20-second attempt. A video showing the cable at fault gets you a replacement cable; a faulty massager goes the warranty route.
A massager that charges but stops working within a few months is a warranty conversation too. Electronic products are covered under the MyMuse warranty for defects in materials and workmanship, as a replacement rather than a refund. Activate it with the QR code on the warranty card; the warranty and returns guide walks through a claim. Charged but not pairing? That is the Bluetooth troubleshooting guide.
Can I get a replacement charging cable?
Yes. The Charging Cable is ₹242 in two variants, one for every massager except Edge and one for Edge; pick the one that matches your massager. A cable that fails on its own is replaced free once support sees a video.
Lost or frayed cable?
Two variants on one product page; choose "For Edge" only if you own Edge.
Check It OutHow do I make the battery last longer?
Top up often, keep it cool, never park it empty. Battery University's advice for lithium-ion cells is to avoid full discharges and charge more often between uses. Storing it for a month or more? Leave it around half charged, Apple's rule for its own batteries, and top it up every few months, because a lithium cell left discharged for months can slip into a sleep mode. After a wash, dry the port area before plugging in; More in how to extend your massager's battery life.
When should I contact support?
Write in when
Nothing blinks on a known-good adapter after reseating the pin; the massager charges but runs out within a few months; the indicator stops working; or the cable itself has failed. Email support@mymuse.in with your order ID, a short video of the fault and a photo of the adapter you used. Support hours are Monday to Saturday, 10 AM to 6 PM IST; expect a reply within 24 to 48 hours. Email is the only support channel on the site; there is no live chat.
Key takeaways
- One pin cable for every rechargeable massager except Edge, which has its own variant; the wall end is USB-A.
- 5V/1A phone adapter or laptop port only; a fast charger can damage it, and a claim needs a photo of the adapter.
- Blinking while charging, steady when full; 30 minutes to 2 hours per charge, 1 to 5 hours of use.
- Not charging: reseat the pin, swap the adapter, clean the port, film it, email support.
Frequently asked questions
Can I use my phone's fast charger with a MyMuse massager?
No. Use a plain 5V/1A phone adapter or a laptop USB port. MyMuse support treats damage from a fast-charging adapter as misuse, and a warranty claim asks for a photo of the adapter you used.
How do I know if my MyMuse massager is fully charged?
The light stops blinking and stays steady. MyMuse's how-to page puts a full charge at around 1.5 hours; product pages list 30 minutes for Edge up to 2 hours for Groove+, Pulse and Breeze.
What should I do if I lost my MyMuse charging cable?
Order The Charging Cable from mymuse.in: the "For Edge" variant for Edge, the standard variant for every other MyMuse massager. If a video shows your original cable failed on its own, support replaces it free.
Why is my MyMuse massager not charging?
Usually the pin is not fully in or the adapter is wrong. Push the pin all the way in and rotate it until the light blinks, switch to a 5V/1A adapter or a laptop port, and clean the port with a wooden toothpick. Still nothing? Email support@mymuse.in a short video and a photo of your adapter.
How long does the battery last on a MyMuse massager?
Between 1 and 5 hours per charge, per the MyMuse product pages: Groove+ 1 to 1.5 hours, Flick 1.5, Link+ and Loop+ 2, Dive+ about 2.5, Breeze up to 3, Pulse up to 3.5.
Thinking about a second massager?
Every rechargeable model shares one pin cable, apart from Edge.
Explore the RangeMyMuse is an Indian sexual-wellness brand selling personal massagers, lubricants and intimacy products on mymuse.in and quick-commerce apps.
Prices checked on 03 Oct 2026 on mymuse.in.
Groove+ not working after 1st use .. how do expect me to return it. Customer service saying the return courier will check it before receivingit.customer service has to sensible to the issue and stigma around it tl.
My Link+ device is not getting charged after just 1 use. The port is clean and the cable is OK.